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Urgent! Housekeeping Team Leader (M/F/Nb) - Local Job Opening in Auckland

Housekeeping Team Leader (M/F/Nb)



Job description

JO&JOE is opening its new hostel in Auckland and is looking for its next Housekeeping Team Leader.
The Housekeeping Team Leader will oversee the housekeeping team, ensuring our spaces are sparkling, welcoming, and ready for guests and the community.OverviewJO&JOE is a brand created in ****.
Our open houses combine the comfort of a hotel with the friendliness of a youth hostel.
Our hostels offer an experience for travellers and locals, with rooftops, restaurants, bars, events, and designer rooms at affordable prices.
Each JO&JOE is unique, with a community rooted in neighbourhood life.
We believe travelling is about openness and meeting new people.Our commitment to diversity and inclusion: JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent.
Our adverts are gender-neutral; masculine language is used to simplify the text.ResponsibilitiesLead by example, providing a warm and friendly welcome to guests and maintaining a positive image of the establishment through attitude and professionalism.Guarantee the highest standards of cleanliness, hygiene, and presentation in all guest rooms and public areas.Train, motivate, and supervise the housekeeping team, ensuring compliance with SOPs (Standard Operating Procedures).
Manage daily schedules, room assignments, and inventory of cleaning supplies and linen.Respond promptly to guest requests and feedback, turning interactions into positive experiences.Ensure strict adherence to health, safety, and hygiene regulations.Contribute to achieving set targets in terms of guest satisfaction, efficiency, and cost control.QualificationsExceptional attention to detail and a passion for cleanliness.A natural leader who inspires and supports your team.A guest-focused mindset and a generous approach to service.Strong organisational and time management skills.Strict adherence to hygiene, waste management, and safety rules.A desire to learn and grow.Your ExtrasProfessional experience: 1 to 2 years minimum in housekeeping or a similar role.Language required: EnglishBenefitsStaff meal while on shiftUniform provided and launderedInternational accommodation and retail discounts across Ennismore & Accor Hotels propertiesFamily & Friends Hotel DiscountsOpportunities for further development and worldwide career progression within Ennismore/AccorAnnual reward of a free night's accommodation at the hotel and additional perksOur Commitment To Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagementIndustries: HospitalityReferrals increase your chances of interviewing at JO&JOE by 2x
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